Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will appear. It contains comprehensive info about all the actions that you can carry out on the page in question. Each pop-up window shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast variety of educational video clips illustrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the solution you need, take a look at our comprehensive FAQ section, which comprises questions asked by actual persons and offers practical solutions. We periodically "revamp" our FAQ database with new Q&A's so as to embrace all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our great team of customer support engineers available 24x7x365 and ready to help you with any problem. Each support ticket you open will be responded to within 1 hour (the average ticket response time is just 20 mins), so you will not have to wait a long time to receive an answer to your question.